Sales & Customer Manager in Enko Education Communauté urbaine de Douala, Littoral, Cameroon

Website Enko Education

This Job listing is about Enko Education in Communauté urbaine de Douala, Littoral, Cameroon 2022 exclusively on

Do you have responsibilities as a motivator? Are you driven by accountabilities and the impact that you can have in your professional environment? Do you love to jump from short-term to long-term perspective in your field of expertise? Are you a tech-savvy type of Business Partner with an data & KPI analisis background as part of your portfolio of technical skills?

Then, our vibrant and inspirational company is looking for someone like you in Cameroon. We are looking for our news Admissions Managers.

The Admissions Manager (AM) is responsible for achieving the schools’ revenue and growth objectives by developing and implementing effective student recruitment and parent engagement strategies. As the direct Business Partner of the Head of Country (HoC), the AM has a mandate to manage the school’s sales and retention autonomously. The AM is a sales expert with a hands-on approach that has the responsibility of converting the prospects generated and imported into the CRM. S.he serves as the main point of reference internally for all student recruitment and retention-related matters while maintaining a strong relationship with external key stakeholders (partners, ambassadors, service providers, etc). The MA utilizes their analytical skills to optimize strategies and provides data-driven guidance to support decision-making. The AM manages support functions, including but not limited to Welcome Officer / Admission Assistant, Telemarketer and Digital intern, and leads them with influence and assertiveness.

The ideal candidate should:

  • Possess extensive knowledge of marketing techniques, as demonstrated by a track record of successfully managing conversion cycles and utilising real-time data to formulate actionable recommendations.
  • Be customer-focused and able to understand the needs and preferences of their target audience
  • Possess a creative mindset, with an eye for innovative solutions and fresh ideas.
  • Have strong communication and interpersonal skills, enabling effective interactions with colleagues, clients, and stakeholders.
  • Exhibit an ability to anticipate and solve problems, with a solution-oriented mindset and the capacity for critical thinking and holistic perspectives
  • Display an entrepreneurial spirit, characterised by autonomy, assertiveness, and self-motivation.
  • Demonstrate agility, with a knack for both detail-oriented and big-picture thinking, as well as the ability to balance critical and strategic perspectives.
  • Have a natural sense of leadership and is a team player who values collaboration.

Job accountabilities:

  • S.he defines the school’s student recruitment and retention strategy, based on group guidelines and his/her own expertise, and collaborates with the Marketing Manager to get a deep understanding of the local market.
  • S.he makes sure the school achieves its new enrolment target and a constant positive organic growth. S.he builds strong partnerships with internal and external stakeholders to generate prospects. S.he interacts on a daily basis with the prospects during recruitment season in order to convert them into clients and reports each interaction into the CRM tool.
  • S.he makes sure the school achieves a minimum of 90% and constantly increasing student retention rate, and achieves a high level of parent satisfaction and engagement.
  • S.he provides his/her management with insights and recommendations based on analysis of facts and data.
  • S.he supervises and coordinates the local admission team (admission assistant, marketing intern) to implement the student recruitment strategy.
  • S.he is the guardian of the Enko Brand in his/her country and ensures Enko is the School of Choice for parents

The candidate must be legally authorised to work in Cameroon.

About Enko Education

Enko Education is a fast-growing network of African international schools, increasing access to the world’s best universities for learners across Africa. Enko Education has developed innovative programmes leading to globally recognized and sought after qualifications. We are able to offer those at a fraction of the cost charged by Enko Education is an equal opportunity employer, dedicated to inclusion, a diverse workforce and valuing differences. other international schools in Africa. Furthermore, Enko learners are supported in their higher education applications through our university guidance programme. It supports them in selecting the right universities and then securing both admission and financing for their studies. We offer an outstanding learning experience striving to educate our learners with Africa at heart and the world in mind.

The Enko Education model is showing impressive results with learners joining top universities like Yale University (USA), Sciences Po (Fr), the University of Toronto (Canada), African Leadership University (Rwanda) and many more.

Enko Education’s network today includes 14 schools across 9 African countries, and aims to reach 60 more schools in at least 20 African countries over the next five years. The group is funded by international institutions such as Proparco, I&P, OikoCredit, BIO, LiquidAfrica, Adiwale partners.

Enko Education schools are committed to child safeguarding and promoting the welfare of students and young people and expect all staff, volunteers, and other third parties to share this commitment. Safer recruitment practice and pre employment checks will be undertaken.

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Vacancy Type: 
Full Time 
Job Location:
Communauté urbaine de Douala, Littoral, Cameroon
Application Deadline:

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